Enjoy forward-thinking tools and easy to use software
As the #1 festival ticketing provider in the UK, we know exactly what festivals need from a ticketing agent. We’ve started from the ground up and had the opportunity to support other event organisers as well as promote our own events, building our organiser tools based around first-hand experiences. As an entirely independent festival ticketing provider with over 20-years experience in the industry, the service we offer organisers is unmatched by our competitors.
How it works
A few things our tools can do
Our system operates a number of tools that can be used to your advantage when organising festivals in light of COVID-19. Worry less about how secure your festival ticketing is and focus more on making it an unforgettable experience for your fans.
On-site rapid testing
Our dedicated and experienced team are on hand to assist with any on-site rapid testing facilities needed at your festival. Our box office solutions enable fast, efficient scanning that syncs with rapid testing – entry tickets only become valid to scan when our bespoke system registers them with a negative test result.
If vaccine passports become a requirement before the attending of mass events, using our online festival ticketing platform alongside our accreditation software means all of this is taken care of before anyone arrives at your event. Ah, the beauty of technology!
From health and safety training, to generic agreements, to COVID-specific T&C’s, online deliverance is key. Benefit from issuing all of your inductions for staff, volunteers or artists online prior to the event by using our festival management and accreditation software, Eventree.
Customer & staff data
Including the necessary contact information on your ticket page upon customer checkout, alongside using Eventree for all accreditation information, you will always have all data available for every individual on site at your event.
Using our enterprising event management software means you can create different areas at your event and have all individuals scan in and out of each one. This allows you to keep on top of all capacity requirements quickly and easily.
Whether you want to separate arrivals dependent on ticket type, age, or transport method, our multi-gate arrival system means all bases are covered. This ensures the smooth running of all individuals entry into your event.
Our online ticketing system allows for you to set up timed entry for customers. Your customers can select their arrival time window upon checkout, staggering arrivals across attendees.
Seating plans & pitch pickers
The integration of customer seat selection on our ticketing platform website means you can plan ahead for stage seating, live-in vehicle areas, or standard car park areas of your festival.
Online & on site support
Make the most of our comprehensive online tools to plan in advance of your event and put our dedicated on site team to use to support any box office, enquiries, or even assistance with on site testing.
Having worked with the likes of Boomtown, Glastonbury, and Shambala, sometimes it’s easier to let our clients do the talking for us.
We moved from Eventbrite to TicketSellers as their platform is perfect for the type of events we’re running. From the start, their customer service has been excellent
oliver clements, tearout festival
Having virtually zero support from our previous ticket agent made the smallest of tasks difficult and time consuming. Moving our entire operation to TicketSellers was the smartest decision we’ve made.
conleth maenpaa, lindisfarne festival
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From directors to customer care, our team is staffed with professionals with a wealth of experience in the outdoor events and festival industry who work together to make us the #1 festival ticketing provider in the UK.
Head of Account Management